SettingsTab

Hide account names: This allows servers to only search for accounts by phone number on the Point of Sale terminal.  Since 99% of your accounts are going to default to “Valued Customer” leave this setting in its default checked state.

Double Points Days: By ticking the box next to the corresponding day, you are able to enable double points for the selected day. You can choose all day or select specific times for this feature to take effect.

Example: If you would only like double points between 4 and 6PM on Tuesday, tick the box next to Tuesday and set your start time to 4PM and your end time to 6PM.  Your members will receive double points when spending money during that time.

Promo Reporting Groups: Reporting groups are used to group each type of promo for reporting. Every promo should have a reporting group attached to it so that you can see what types of promos are being used more than others.   To add a new report group, scroll to the bottom of the box and click on the blank line. A pen will appear signifying that you can now edit the field (type right in the box) with your own group title.

Survey Settings: Will allow you to set up your surveys.

Send Survey After Initial Visit: If this box is ticked, It will send out a survey to every new member upon sign up.

Send Survey Every #__ Checks: Fill in the drop box. How many visits would you like for each member in between surveys?

Survey Questions: This section allows for up to 5 questions under each of your 4 main categories: F & B, Service, Value and Experience. To add a question, simply click in the corresponding box (under the correct category) and type.

Store Website: Your company website. This will appear on all email correspondence that is sent to accounts.

Reply to Email: The email address that you would like any responses to go to. This should be set to a generic store email address, or to an owner or general managers email.

Email From Name: A friendly, recognizable name for your emails

Text message footer: Closing line of your text messages

Store name: Your store name, used in emails to identify your location.

Store phone #: Your phone #

Email Footer: Closing line of your email

Email Company Info: Restaurant name and location, used in the footer section of emails.

Promo Company Settings:

Set Logo: Allows for upload of your corporate logo to be used in emails.

Set Name: Enter your company’s name here. This will be embedded in promo graphics

Set info: Address and phone# to be emededded in promo graphics.

Survey Mail Subject: What will show up in the survey subject line

Survey Custom Message: Do you want a small note to accompany the survey? Enter it here.

Expiration Email Subject: What will show up in the subject line of your expiration date emails

Expiration Custom Message: Custom message telling members that their promos have expired and are no longer valid

Referred Friend Email Subject: What will show up in the subject line if someone is referred by another member

Referred Friend Email Message: Let someone know they were referred and this is not spam!

Interest Groups: This is where you set up interests for you accounts. Once you set them up here they will be visible on each account (as tick boxes) and after you press the blast button (as filters). This section works just like

Reporting groups in that you click on any line in the box to edit your text.

Sync with Web: Allows for manual updating if auto update fails. Syncs new customers from other stores, downloads graphics, and uploads blaster stats. This is automatically done every time a blast is sent and at new day begin.