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April 15, 2006 at 3:48 am #1626
Rob
MemberQuick Service with Delivery Order Entry Application
(for TouchPRO)Last updated: December 15, 2003 08:15 AM
The Quick Service with Delivery order entry application is an order entry software program designed for quick service type restaurants that perform deliveries.
Menu Pages/Groups
There are 48 user defineable Menu/Groups Pages using auto PLUs. These pages are in addition to the bar pages, but will be empty and up to the user to fill in (or the CST). These pages are intended for the use of main menu items. e.g. Filet Diane, not medium rare
These pages will be populated using menu groups 1 – 48.Modifier Pages/Groups
There will be 4 modifier pages seperated into two groups: those that do not have a price affect and those that do. There will be 3 pages using auto PLUs to handle those with no price affect and 1 using auto PLUs for those that do. The 3 with no price affect will have hard coded description buttons in conjunction with the auto plu zone. The hard coded buttons will be: NO, ADD, ON SIDE, EXTRA.
These modifier pages are populated using menu groups 49,50,51,52.
(NOTE: using menu groups NOT modifier groups)
There are 2 modifier windows using auto PLUs for use with the modifier sequences. There is one for use when the modifier choices is from 1 – 9 and one for use when the modifier choices is set to MANY. The window for choices 1 – 9 does not have a cancel item button and will require the user to order the number of choices defined in the modifier group. The window for MANY has a cancel item button and a Finished button. The cancel item button will not cancel items that have been ordered before the window was opened. It will only cancel items which are ordered while on this window. This window will not require the user to order any items, the user may touch the Finished button to close the window at any time.
Discounts/Promo/Coupons Pages
There are 3 pages for employee accessable coupons/discounts. They are:* Set dollar off page – this page is populated by menu group 53.
* Set percentage off page – this page is populated by menu group 54
* Open dollar off page – this is not an auto plu page. The PLUs and buttons are hard coded.
There is 1 Manager level control page for discounts. This is not an auto PLU page. It consists of:* 4 set percentage off buttons
* 7 set dollar off buttons
* 4 open dollar off buttons
Functions Page
This page will be accessible from any margin in order entry.
Will perform the following functions:* Recall check – retrieve using Fast Food style.
* Specials Inquiry – used to inquire about the on hand quantity of any PLU.
* Print closed check (Review It) – will require the Review-It executable.
* Tutorials/Help access – will go to a page/margin where employees can watch slide shows and read help topics.
* Driver Functions – will require passcode to be entered. (See Manager Functions access below)
* Manager Functions access – will require passcode to be entered. There are two levels of Manager access. One with full access to all functions and one limited. These are controlled by PassCodes #1 and #2 definable in Manager.
* Time Clock – employees can clock in/out. The system will not let the employee currently assigned to the drawer clock out without first being de-assigned.
* Phone pad – used for customer recall/get last order or entering a new customer.* Dispatch checks – Will dispatch checks to selected employee.
* Delivery recall – will provide list of checks marked as ‘dispatched’ available for recall through the standard Dispatch Retrieval screen.
* Delivery status – will show the standard Dispatch Retrieval screen but not allow retrieval. (For checking on time elapsed since dispatch)Customer Information Display Control Page
This page will be used to display a customer’s information and last order. It has the ability to place an order for 5 different order types. The information displayed is:* Last Order Date
* Sales To Date
* Account #
* Name
* Phone #
* Street 1
* Street 2
* Route
* City
* State
* Zip
* Memo 1
* Memo 2
* Extra 1
* Extra 2NOTE: Extra 1 and Extra 2 are used as Private notes about a customer, not editable from TouchPRO, only from CUS_MGR. These variables do NOT print anywhere!
The functions available are:
* Accept Order – this will accept the order as shown on the left and go to the Tender Control Page. If no ordertype has been chosen yet, user will be prompted for an order type.
* Modify Order – this will accept the order as shown on the left and go to Order Entry Page1 where the user can modify the order by ringing up items or canceling items. If no ordertype has been chosen yet, user will be prompted for an order type.
* New Order – this will cancel all items shown on the left and go to Order Entry Page 1 where the user can ring up items. If no ordertype has been chosen yet, user will be prompted for an order type.
* Edit Customer Information – this will go to the Customer Information Edit Control Page where the user can change Customer Information.
* Detailed Information – this will pop up a window showing more information about the current customer. The information shown is:
o Account #
o Name
o Phone #
o Street 1
o Street 2
o Route
o City
o State
o Zip
o Memo 1
o Memo 2
o Extra 1
o Extra 2
o Date Added
o Last Order Date
o Birth Date
o Sales to Date
o Orders to Date
o Balance
o Limit
* Cancel Order – this cancel any existing order, store the current customer record and go back to Order Entry Page 1.Tender Control Page
This is the close out check page. It will do:* Cancel selected Item – will cancel full item, not modifier only
* Cancel Order and Start over – will cancel all items on check and void transaction. If any items have been set as printed, will not! Instead will show error!
* Add On – will go to Order Entry page 1
*Coupon/Discount access – will take user to page/margin where they have access to the three provided employee level discount pages. See topic above Discounts/Promo for details.
* Change Check Information – will take user to control page with the following functions:
o Change guest count- will pop up window allowing user to change guest count.
o Change order type- will pop up window allowing user to change order type.
o Change table number – will pop up window allowing user to change table number.
o Transfer server – will transfer current check to another employee. Can be styled for manager level access or Passcode #3 (some employees) or no security required.
o Separate Seats without Splitting – will take user to page where they can assign seats without splitting the check.
o Split Check – will take user to page where they can assign seats and when finished, will split original check in to multiples and print a receipt for each. It will then return control to login screen.
o Enter customer information – will take user to Customer Edit control page.* Manager functions access
* Miscellaneous sales – will take user to miscellaneous sales control page.
* Print receipt
* Cancel Single Media
* Store Check – will send to kitchen if necessary and set items as printed and return to Order Entry page 1.
* 4 Cash options – will go to a change page showing total tender with 3 options: Done, not done, done and print receipt. Not done will cancel all medias and return to Tender page. Done will not print receipto $5.00 – quick close
o $10.00 – quick close
o $?.00 – open amount quick close (e.g. press 7 then this key for $7.00)
o Tender – any amount closeMiscellaneous Sales Control Page
This is a control page accessed from the Server Control Page. It contains the following functions:* 4 Open Sales Keys – these keys will order an item at whatever price is entered into the 10 key pad.
* 10 key pad – this 10 key is used to enter the amount to order an item at.Manager Functions Control Page
This is a control page accessed from the Start Margin, Server Control page or Tender control page. It requires Passcode #1 as defined in Manager.EXE. It contains the following functions:* Void – This will take the user to a Void Control page where they can recall checks and void highlighted items from the check. When the user exits this control page a Void receipt will be printed on the local printer if any voids have taken place.
* Overrings – This will take the user to an Overring Control page where they can recall checks, apply medias and close checks as overrings.
* Manager Discounts – This will take the user to a Manager level Discount page. This page is described above.
* Specials – This will take the user to the Specials Management page/margin where they can enter/modify the on hand counts for their “Specials”
* No Sale – This will open the cash drawer(s)
* No Tax – This will clear all the tax from the current check.
* Edit Mode On – This will turn edit mode on and show an informational screen about how to use edit mode.
* Edit Mode Off
* Refresh Data – This will reload TouchPRO. This function requires that there is no current check.
* Quick Reports – This will shell to QuickRep.EXE.
* Check Fix – This will shell to CheckFix.EXE.
* Show clocked in employees – Will use List-It to show currently clocked in employees and the job code used.
* Recall New Check
* Store Check
* Print Receipt
* Assign – Bring up a list of currently clocked in employees to assign the drawer to.
* Deassign – deassign the drawer
* Check Outs – will take user to a cash control page/margin where they can perform the following functions:o Cash Drops – will allow the entering of cash drops for the use of reconciling a drawer for an employee. This information is not historically tracked.
oPerform a Checkout:
+ Select a Cashier – will bring up a list of currently clocked in employees.
+ Enter Overrings – see “Overrings” above
+ Cash in Drawer – enter the total media amount in the drawer.
+ Register Fund – enter the starting drawer fund.
+ View Drawer (X) – runs a report using List-It for previewing an employee’s reconciliation.
+Close Drawer (Z) – clear sales and media totals for currently selected employee. Will print a 40 column report.
* Exit Order Entry – This will exit TouchPRO. Asks R U SURE?
* Exit Manager Functions – This will exit Manager functions. If no check is in memory, it will go to log on page. If a check is in memory and an employee is assigned to the drawer it will go the the Tender Control Page.
Assistant Manager Functions Control Page
This is a control page accessed from the Start Margin, Server Control page or Tender control page. It is almost the same as the Manager Control Page with a few items disabled. It requires Passcode #2 as defined in Manager.EXE. It contains the following functions:* Void – This will take the user to a Void Control page where they can recall checks and void highlighted items from the check. When the user exits this control page a Void receipt will be printed on the local printer if any voids have taken place.
* Overrings – This will take the user to an Overring Control page where they can recall checks, apply medias and close checks as overrings.
* Manager Discounts – This will take the user to a Manager level Discount page. This page is described above.
* Specials – This will take the user to the Specials Management page/margin where they can enter/modify the on hand counts for their “Specials”
* No Sale – This will open the cash drawer(s)
* No Tax – This will clear all the tax from the current check.
* Edit Mode On – This has been disabled.
* Edit Mode Off – This has been disabled.
* Refresh Data – This will reload TouchPRO. This function requires that there is no current check.
* Quick Reports – This will shell to QuickRep.EXE.
* Check Fix – This will shell to CheckFix.EXE.
* Show clocked in employees – Will use List-It to show currently clocked in employees and the job code used.
* Recall New Check
* Store Check
* Print Receipt
* Assign – Bring up a list of currently clocked in employees to assign the drawer to.
* Deassign – deassign the drawer
* Check Outs – will take user to a cash control page/margin where they can perform the following functions:o Cash Drops – will allow the entering of cash drops for the use of reconciling a drawer for an employee. This information is not historically tracked.
oPerform a Checkout:
+ Select a Cashier – will bring up a list of currently clocked in employees.
+ Enter Overrings – see “Overrings” above
+ Cash in Drawer – enter the total media amount in the drawer.
+ Register Fund – enter the starting drawer fund.
+ View Drawer (X) – runs a report using List-It for previewing an employee’s reconciliation.
+Close Drawer (Z) – clear sales and media totals for currently selected employee. Will print a 40 column report.
* Exit Order Entry – This has been disabled.
* Exit Manager Functions – This will exit Manager functions. If no check is in memory, it will go to log on page. If a check is in memory and an employee is assigned to the drawer it will go the the Tender Control Page.NOTE: The disabled functions are still active instructions on the non labeled buttons. To enable the user can use Edit Mode to label the buttons and enable the touch zone.
Driver Functions Page/Margin
This is a page/margin accessed from the Start Margin. It is where employees will manage their secret number, declare tips, run (X) and (Z) reports. It contains the following functions:* Set Secret Number – this will allow employees to define their own secret number for use when logging in to the system. They can change it whenever they wish as often as they wish. MANAGER report module also allows modification of employee secret numbers.
* Run (X) report – this will print an (X) report to the report printer defined for the node currently on. An (X) report consists of:
o A Server/Cashier report
o A Long Cashier report
* Run (Z) report – this will print a (Z) report to the report printer defined for the node currently on. A (Z) report is the same report as the (X) report. It will clear all sales totals for the employee currently logged on. The (Z) report sequence automatically pops up a window asking the server to declare tips.Print Templates/Printers and Printing Functions
The template is pre-styled with the following templates:* Guest Check – the guest check will print 4 user defined constants on top, 4 on the bottom. It will print categories 0 – 8 first with a line seperating category 9 which is designed to be used for coupons.
* Void Receipt – upon performing a void a void receipt will be printed to the local printer.
* Overring Receipt – upon performing an overring a receipt will be printed to the local printer.
* Kitchen Receipt – will print categories 1 – 3, Server information, date, time, table, guest, check number, customer information
* Bar Receipt – will print categories 6,7,8, server information, date, time, table, guest, check number, customer information
* Customer Information – will be attached to kitchen and bar receiptsThere are the following pre-styled printers:
* Bar Printer – all items with print categories 6,7,8 will be printed to the BAR printer which is attached to node BAR.
* Kitchen Printer – all items with print categories 1,2,3 will be printed to the KITCHEN printer which is attached to node MAIN.
* Counter 1 Local Printer
* Counter 2 Local Printer
* Counter 3 Local Printer
* Counter 4 Local Printer
* Main Local PrinterTechnical Information
Menu Group Assignments
* 01 – 48 – assigned to menu item pages 1 thru 48
* 49 – 51 – assigned to modifier pages where the modifiers have no price affect and these pages also include the 4 hardcoded buttons ADD,NO,ON SIDE, EXTRA.
* 52 – assigned to modifiers page designed for price affect.
* 53 – assigned to employee accessable coupons/discounts Set Dollar Off Page
* 54 – assigned to employee accessable coupons/discounts Set % Off PageUser definable Constants
The user will be able to define 8 constants for use on the Print Templates. They are:
These four will be printed at the top of the guest check:* Business Name
* Address 1
* Address 2
* Phone/Fax
These four will be printed at the bottom of the guest check:* Memo 1
* Memo 2
* Memo 3
* Memo 4Defined Node Names and Printers
Node Name/Printer Name(s)
Node – Main
Printers – Kitchen(global),Main(local),MDsply(local)
Node – Counter 1
Printers – Countr1(local),C1Dsply(local)Node – Counter 2
Printers – Countr2(local),C2Dsply(local)Node – Counter 3
Printers – Countr3(local),C3Dsply(local)Node – Counter 4
Printers – Countr4(local),C4Dsply(local)
Required Additional Executables
This template requires the following executables to be released and installed in conjunction to the Order Entry files:* Revw-It – This is the touch driven closed check view/printer.
* List-It – This is a versatile utility used throughout the template.
* CheckFix – This is a user level support tool.
*VoidRp Plugin – Used for input of void reason, and for void reporting.
Optional Features
The following are optional features that may be purchased seperately.
* QuickRep – This is the touch driven 40 column report program.
* Time Swipe – This is a styling module for using mag cards to log on or timeclock.
* Print Redirections – Global printer redirection capability.
* Customer Debit – A styling module for “house” accounts. Includes A_R executable.Revisions
04/22/97 Version 6.00
1.
Fixed bug related to Page 41-44 menu items, was using incorrect menu group to populate auto zone.
2.Fixed bug related to order type window that pops up when pressing the “order tablet” for the first time.
3.Added an “Are you sure” window to the void operation.
4.Changed method of determining if check exists from “If Order Exists” to Chain to VrfyItms (which checks for presence of PLUs on the check) in several places.
5.Added Clear All Media to overring operation when user says “No” on the “Are you sure” window. (Previously would just not overring.)
6.The “Print Receipt” button will now also store the check and startover.
7.Added ability for stylist to add a “Quantity” button to the modifier windows used in the modifier sequences.
8.Fixed bug in the Split Check operation related to incorrect guest counts.
9.Added combine checks feature
10.Fixed bug in logic used on the “cancel order and start over” button. Now uses VrfyItms chain to determine whether to act or not.
11.Fixed bug in “List check” button. Previously would not include printed items.
12.Updated Notes chain.
13.Fixed bug causing incorrect page zone to be depressed when returning to order entry from Page 1.
14.Split check function will now set items as printed.
15.Fixed bug related to changing order type to Delivery and entering a phone number of an existing customer. Previously this action would lose the check in memory and recall the existing customer’s last order.
16.Added tip out, tip declaration, tip correction procedures. (Accessible to employees other than drivers)
17.Changed look of driver functions page. (Now called Employee functions)
05/19/97 Version 6.01
1.
Fixed bug related to combining checks. Was unable to combine checks when the employee logged had a first and last name where the first name was less than 16 characters long.
2.Fixed a bug where after starting an order through the customer phone pad, selecting an ordertype would freeze.
3.Added a button to the Overring control page that will allow user to exit without performing and overring.
06/03/97 Version 6.02
1.
Updated several help screens.
2.Improved the efficiency of the Combine checks feature.
3.Fixed a security bug in the PrintChk chain. Was possible to print a receipt and then cancel the items.
4.Added ability to refresh ALL workstations from one.
08/15/97 Version 6.04
1.
Fixed a bug that would not allow user to exit Void control page if the Void Check button was touched while no items existed on the check.
2.Fixed a bug that would print a void receipt when the user touched the Void Item button while no items existed on the check.
3.Made it impossible to “Send a Check” that has no PLU’s on it.
4.Added an “Are You Sure” window to the Checkfix function.
5.Enhanced transfer server function to start over if a check was transferred.
6.Added support for three additional nodes. These nodes were added to provide full drive through capability. The node names are: Drive, Entry and Recall. The node Drive is to be used for a one station drive thru. The nodes Entry and Recall are to be used for a two station drive thru.
7.Fixed bug in Countdown logic that would abort a modifier sequence prematurely and leave a window open if a plu ordered within a modifier sequence was considered a countdown plu and it’s on hand quantity was 0.
8. Enhanced the logic dealing with the ’86’ feature and the modifier sequence compatibility. Previously an ’86’ d item would abort a modifier sequence. Now if an item is ’86’d and a modifier sequence is being performed, the ’86’ feature will display the error, and cancel the item and then return control to the current modifier sequence (in the proper step/sequence).
9. Added new void reporting feature. This feature uses the new shell/plugin called VoidRP.
10. Added new printer redirection feature. This feature uses the shell PrtRedir.
11. Replaced old cash drawer support for newer UDM cash drawer support.09/04/97 Version 6.05
1. Stripped out the Print Redirection feature that was introduced in version 6.04. This feature will be sold as an addon capability and is not to be included in the standard application.
2. Added support for UDM customer display.02/14/01 Version 6.06
1. Combine checks routine was restyled to allow for the following changes:
1. If the application crashes in the middle of a combine checks operation, checks will no longer be lost.
2. The user will be informed if they try to create a check of more than 400 items and the operation will be cancelled.
3. All checks retrievable by the logged on employee can be combined, not just checks for the same server.
4. The current retrieved check, as of when the Combine Checks button is pushed, is considered the master check. All checks selected during the combine checks operation will have their menu items and cover counts pulled over the master check. A Void Transaction command will be used on the selected checks.
5. The Combine Checks routine will not include a check that contains a media.2.Checks voided during the Combine Checks routine will have the following Control Information available when viewing Closed Checks in Manager:
Number 1 – Check # of master check Dollar 3 – Check Amount
Number 2 – Covers of selected check Word 1 – ‘Combnd’
Number 3 – # of PLUs on selected check Work 2 – ‘Check’
Dollar 1 – PLU Subtotal Work 3 – blank
Dollar 2 – Tax
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