Blasts

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This window produces a list of Reward Blaster members.  You may uncheck any member you do not wish to send a blast to or use the blast filtering located to the right of the member list.  The filters can be used in conjunction with each other for very advanced filtering.  Read the definitions below and see an example of an advanced filter at the bottom of this page.

 

Blast Filtering:

 

Include Seasonal Members: If you are using seasonal members this will allow you to include them in your email or text message coupon club blast.  This will auto default to unchecked which will exclude seasonal members from the list.

 

Last Order Filtering Criteria: If you check the Last Order filter you can select the number of days that members HAVE or HAVE NOT placed their last order.

 

Points Filtering Criteria: This will let you further filter the list by available points, used points or lifetime points.  You may then select “greater than”, “less than”, “equal to” etc.   Then select the number of points that you wish filter against.

 

Interest Groups: Interest group names are entered in the settings tab and accounts can be designated to belong to one or more interest groups.  By selecting an interest group here you will filter you member list down to only those members that belong to that interest group.

 

Challenge A: Restaurant A wants to send a coupon club blast to the “Football Fans” interest group.

Solution: Go to interest groups and check “Football Fans” .

 

Challenge B: Restaurant B wants to send a coupon club blast to the “Football Fans” interest group that “HAVE” ordered something in the last 30 days. (Those are going to be more engaged and loyal customers.)

Solution: Go to interest groups and check “Football Fans” then check Points and select “HAVE” from the drop down box and enter 30 in the Days field.

 

Challenge C: Restaurant C wants to send a coupon club blast to the “Football Fans” interest group that “HAVE” ordered something in the last 30 days. (Those are going to be more engaged and loyal customers.)

They also want to target just  members that meet the above criteria but also are very close to reaching their point reward of one hundred points.  They decide they only want member with more than seventy five points.

Solution: Go to interest groups and check “Football Fans” then check Last Order field and select “HAVE” from the drop down box and enter 30 in the Days field.  Now they are ready to check the Points field and select “Available Points”  from the drop down box then  select “Greater Than” (>) and enter 75 in the points numeric field.